szz77 Casino Privacy Policy

1. Introduction

szz77 Casino ("szz77," "we," "us," or "our") operates the online gaming platform accessible at szz77.club. In providing our services to Filipino players — and to players accessing szz77 from other permitted jurisdictions — we necessarily collect, process, and store personal information. We take that responsibility seriously.

This Privacy Policy ("Policy") describes our data processing practices in connection with the szz77 platform, including our website, games, mobile experience, customer support interactions, payment processing, and VIP program. It is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

By registering a szz77 account or using any part of the szz77 platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal information as described herein. If you do not consent, you must not register or use szz77.

2. Data Controller Identity

The data controller responsible for your personal information processed through the szz77 platform is szz77 Casino, operating under PAGCOR authorization and subject to the jurisdiction of the Republic of the Philippines.

For all privacy-related inquiries, data subject access requests, and complaints, Players may contact szz77's designated Data Protection Officer (DPO) at the contact details set out in Section 14 of this Policy.

3. Personal Data We Collect

szz77 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third parties where permitted by law. The categories of personal data we collect include:

Category	Examples	Collection Method
Identity Data	Full name, date of birth, nationality, government ID number	Registration form; KYC verification
Contact Data	Philippine mobile number, email address, residential address	Registration form; account settings
Financial Data	GCash number, Maya account, bank account details (BPI, BDO, Metrobank), transaction history	Payment processing; withdrawal requests
Gaming Data	Game history, wager amounts, session durations, win/loss records, bonus participation	Automated platform recording
Technical Data	IP address, device type, browser type, operating system, geolocation (city/region), login timestamps	Automated; cookies and session logs
Communications Data	Live chat transcripts, email correspondence, support tickets	Customer support interactions
Verification Documents	Copies of Philippine National ID, passport, driver's license, utility bills	KYC/AML compliance process

szz77 does not collect sensitive personal information (as defined under RA 10173, including health data, biometric data unrelated to identity verification, or political affiliation) unless expressly required for regulatory compliance purposes.

4. How We Use Your Personal Data

szz77 processes your personal data for the following purposes:

• Account Registration and Management: To create and maintain your szz77 account, verify your identity and age (21+), and manage your account settings and preferences.
• Payment Processing: To process deposits via GCash, Maya, QR Ph, GrabPay, BPI, BDO, Metrobank, 7-Eleven CLiQQ, and USDT TRC20, and to execute withdrawal requests to your nominated payment method.
• Gaming Services: To provide access to szz77 games, record game outcomes, calculate and credit winnings, and maintain your gaming history.
• Regulatory Compliance: To fulfill our obligations under PAGCOR's licensing conditions, the Anti-Money Laundering Act (AMLA), the Terrorism Financing Prevention and Suppression Act, and RA 10173. This includes identity verification, source-of-funds checks, and filing of suspicious transaction reports (STRs) where required.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion and deposit limit requests, and comply with PAGCOR's responsible gaming framework.
• Customer Support: To respond to your inquiries, resolve disputes, and manage account recovery requests.
• Security and Fraud Prevention: To detect, investigate, and prevent unauthorized access, fraudulent transactions, money laundering, and other prohibited activities.
• Marketing and Promotions: With your consent, to send you promotional communications about szz77 offers, bonuses, and VIP program updates via SMS, email, or in-platform notification. You may withdraw consent at any time through your account settings or by contacting support.
• Platform Improvement: To analyze usage patterns, improve game performance, optimize the szz77 user interface, and enhance the Filipino player experience.
• Legal Proceedings: To enforce our Terms & Conditions, defend or prosecute legal claims, and comply with court orders or regulatory directions.

szz77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required for real-time fraud prevention or AML screening, in which case you may request human review of any automated decision affecting your account.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, szz77 relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions — including account management, payment processing, and game service delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulatory requirements, AMLA obligations, and NPC directives.
• Legitimate Interests: Processing necessary for fraud prevention, security monitoring, platform improvement, and responsible gaming enforcement, where those interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and optional features, where we have obtained your explicit, freely given, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

szz77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances:

• Payment Processors: GCash (Globe Fintech Innovations), Maya (Voyager Innovations), partner banks (BPI, BDO, Metrobank), and other payment providers receive financial data necessary to process your transactions. These entities process data under their own privacy policies and applicable BSP and NPC regulations.
• Game Providers: Game software providers may receive anonymized or pseudonymized session and technical data necessary to deliver game services. Game providers are contractually prohibited from using this data for independent marketing purposes.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Bureau of Investigation (NBI), and other Philippine government authorities where disclosure is required by law, court order, or regulatory direction.
• Identity Verification Partners: Third-party KYC and AML screening providers receive identity and document data to perform verification checks required under PAGCOR's compliance framework.
• Technology Service Providers: Cloud hosting, cybersecurity, customer support platform, and analytics providers who process data on szz77's behalf under data processing agreements that require them to protect your data in accordance with applicable law.
• Legal Proceedings: Where disclosure is required to enforce our Terms & Conditions, prevent fraud, or comply with a valid legal process.

7. Data Retention

szz77 retains your personal data for as long as necessary to fulfill the purposes set out in this Policy, subject to the following minimum retention periods required by law:

• Account and Identity Records: Retained for a minimum of five (5) years from account closure, as required by PAGCOR licensing conditions and AMLA obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA and BSP requirements.
• Gaming Records: Retained for a minimum of three (3) years from the date of each gaming session.
• Customer Support Records: Retained for a minimum of two (2) years from the date of last interaction.
• Marketing Consent Records: Retained for the duration of active consent and for two (2) years following withdrawal of consent to demonstrate compliance.

Upon expiry of applicable retention periods, szz77 securely deletes or anonymizes personal data in accordance with NPC-approved disposal procedures.

8. Cookies and Tracking Technologies

szz77 uses cookies and similar tracking technologies to operate the platform, enhance user experience, and support security and analytics functions. The types of cookies used on szz77 include:

• Strictly Necessary Cookies: Required for core platform functionality including session management, login authentication, and security. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, game lobby layout, and VIP tier display.
• Analytics Cookies: Used to collect aggregated data on how players navigate szz77, which pages and games are most used, and where technical errors occur. This data is used solely to improve szz77's platform performance.
• Security Cookies: Used to detect and prevent fraudulent login attempts, bot activity, and account compromise.

By continuing to use szz77 after being informed of cookie usage, you consent to the use of functional and analytics cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair platform functionality.

9. Security Measures

szz77 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and szz77 servers.
• Encryption of sensitive data at rest, including financial account details and identity documents.
• Role-based access controls ensuring szz77 staff access personal data only to the extent required for their specific job function.
• Continuous monitoring of platform infrastructure for intrusion attempts, malware, and anomalous access patterns.
• Regular security audits and penetration testing by independent cybersecurity professionals.
• Formal incident response procedures, including NPC notification within seventy-two (72) hours of discovery of a personal data breach affecting your rights and freedoms.

While szz77 takes all reasonable precautions, no digital platform can guarantee absolute security. You are responsible for maintaining the security of your szz77 login credentials and for using a secure, private connection when accessing your account.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012 and the NPC's implementing regulations, you have the following rights in respect of your personal data held by szz77:

To exercise any of these rights, please contact szz77's Data Protection Officer using the contact details in Section 14. We may require proof of identity before processing your request.

11. Children's Privacy

szz77 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under twenty-one (21) years of age. Registration on szz77 requires affirmation that you are at least 21 years old, and KYC verification is used to confirm age.

If szz77 discovers that personal data has been collected from a person under 21, the relevant account will be suspended immediately and all data collected will be deleted in accordance with NPC guidelines. If you are a parent or guardian and believe your child has registered on szz77, please contact our DPO immediately.

12. Cross-Border Data Transfers

szz77 primarily stores and processes personal data within server infrastructure located in or accessible from jurisdictions that provide adequate data protection standards. Where personal data is transferred to third-party service providers located outside the Philippines — such as international cloud hosting providers or game software vendors — szz77 ensures that such transfers are subject to appropriate safeguards, including:

• Data processing agreements incorporating the NPC's standard contractual clauses for cross-border data transfers;
• Transfer to countries recognized by the NPC as providing an adequate level of personal data protection; or
• Other approved transfer mechanisms under RA 10173 and NPC regulations.

Details of specific cross-border transfers and applicable safeguards are available from szz77's DPO upon written request.

13. Changes to This Privacy Policy

szz77 reserves the right to update or revise this Privacy Policy at any time. Where changes are material — such as new categories of data collection, new processing purposes, or changes to your rights — szz77 will notify registered Players via email or in-platform notification at least fourteen (14) days before the revised Policy takes effect.

The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of szz77 following the effective date of any revision constitutes acceptance of the updated Policy. If you do not agree with any revision, you must cease using szz77 and may request account closure.

14. Contact & Data Protection Officer

For all privacy-related inquiries, data subject access requests, complaints, or requests to exercise your rights under RA 10173, please contact szz77's designated Data Protection Officer:

• Email: support at szz77.club
• Subject Line: Please include "Privacy Request" or "DPO Inquiry" in the subject line of email correspondence.
• Live Chat: Available 24/7 at szz77.club — ask to be connected to the Privacy / DPO team.
• Response Time: We acknowledge all privacy requests within 3 business days and provide a substantive response within 15 calendar days as required by NPC guidelines.

If you are not satisfied with szz77's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information about filing a complaint with the NPC is available at the NPC's official government website.

This Privacy Policy was last reviewed and updated in June 2026. szz77 Casino operates under PAGCOR authorization. All rights reserved.